Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Account

Do I need to create an account to order something online?

You don't need a Merrachi account to place an order. You can choose to check out as a guest for a quick transaction, use PayPal for a fast payment, or sign up as a customer.

I forgot my password: what should I do?

Don't worry, it happens. Request a new password on the account page.

If you haven't received an email to reset your password, please "Contact us" . A member of our team will help you resolve the issue.

Order

Can I change my order?


We begin processing your order within 48 hours of receiving payment. Changes can be made within this timeframe. We recommend that you "Contact us" as soon as possible with a detailed and complete request.

Considering canceling your order? You can submit a request via email.

Can I return or exchange my order?

We offer returns and exchanges within 14 days of order arrival. Buyer will be responsible for returning the item to us and paying for delivery of the exchanged item.

Contact us via the contact page if you need to arrange this.

SHIPPING

When will I receive my order?

1. Order processing times

Orders are processed Monday through Friday (excluding holidays).
Order processing generally takes between 1 and 2 business days. You will receive a confirmation email as soon as your order is shipped.

2. Shipping costs

Shipping costs vary depending on the destination country and the order amount.
Free shipping for all orders over 3 shirts.

3. Delivery methods and times

Delivery times and methods vary depending on the destination country - DPD in Europe and Fedex for the rest of the world.

Belgium : 1 business day

France / Netherlands / Luxembourg / Deutschland : 2-3 business days

UK / Ireland : 3-4 business days

Sweden / Norway : 4-5 business days

Canada / USA : 6-8 business days

Please be sure to check your emails, including your spam folder, to avoid missing any important information.

How do I track my delivery?

Once your order has been shipped, a tracking number will be sent to you by email, allowing you to track your package in real time.

Are there any additional fees for international orders?

For international orders, taxes and customs duties may apply. These charges are the responsibility of the customer and vary according to the regulations of the destination country.

My order hasn't arrived, what should I do?


If your order is delayed by 15 or more business days beyond the longer estimated delivery time, please email us, and we will investigate it for you as soon as possible

Do you deliver where I live?

We partner with trusted international carriers such as DHL, FedEx, DPD and Mondial Relay to ship worldwide.

To ensure a smooth delivery, please make sure your address is recognized within our carriers’ systems.

If your address is not officially listed, we can arrange delivery to a nearby pickup point. In that case, you’ll simply need to provide a valid email address and phone number so we can keep you updated and notify you once your order is ready for collection.

Product

What makes your shirts special?

The shirts are made in China before being sent to AGIRI. They are made of 100% polyester with a unique technology for a soft feel. The badge, the stars and 'AGIRI' are sewn with great precision, and the BURUNDI logo is flocked using heat press.

How do I keep my shirt in perfect condition?

The #Gonima jersey is 100% polyester and should be machine washed separately at 30 degrees without fabric softener. Wash the shirt inside out to preserve it for as long as possible.

  • Use mild detergent
  • Do not bleach
  • Line dry
  • Do not iron over the print
  • Do not clean dry

Can I customize my shirt?

Customization is not yet available, but we are actively working to give you the option to make your purchase unique.

Do you have a physical store where I can shop?

We do not have any physical stores or social media channels where we sell our products. Only the website agiristore.com is managed by our teams.

Are your products made in a fair and ethical way?

We are constantly improving our production. We have moved from China to Portugal, partnering with a family-owned facility that shares our ethical values. This shift allows us to ensure more responsible production while reducing our environmental impact.

My size is no longer available. What should I do?

The item is currently out of stock, but don't worry. Sign up for our Member List to receive updates and exclusive offers.

Payement

Is my payment secure?

agiristore.com is hosted by Shopify and offers several secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Maestro
  • UnionPay
  • Bancontact
  • iDEAL
  • Shop Pay
  • Google Pay.

We also offer two-factor authentication to add an extra layer of security during payment validation.

Still have a question?

If you have any further questions, please contact us via "Contact". We will get back to you within 3-4 working days of receiving your question.